My clients have often told us that we “are so easy to work with”. How did we get that way? Well, it comes with practice, confidence and routine in how we do things.
We follow a structured process, same for every phone call. By making the process as efficient as possible, and easy to remember (through repetition) we are very good at how we “tell the story” of booking an event with Bella Faccia and what we bring in terms of our value, if the client hires us.
This process is outlined in this downloadable resource. We find that using it helps us to create good customer service at all phases of the process: the planning, the event execution, and the follow-up.
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